Frequently Asked Questions

By choosing to buy from Printer Cartridge Supplies Ltd you "cut out the Middle Man". You are buying directly from the manufacturer benefiting from competitive pricing, a full warranty and you will also have direct contact with regards to technical queries or product enquiries. You are also supporting a British Manufacturing company rather than a company selling Chinese Imports.

There is a misconception that buying compatible cartridges means a compromise in quality. Whilst this may have been true 10 years ago, the industry has come a long way. You can confidently source a compatible product from us since we will only offer compatible products where it is technically possible to match the quality of the Original product. Cartridges are print tested in-house as part of our production procedures. All products are covered by our comprehensive warranty.

All of our products undergo intensive testing prior to to being taken into the product range. During the development stages, components are tested for print quality, transfer rate, suitability for the machine, fusibility as well as page life to ensure a true cost saving over an original cartridge.

All of our our toner cartridges are print tested throughout the production process.

You will not invalidate your warranty by using a compatible toner cartridge in your printer. Naturally, the printer manufacturer will not cover the cost of the printer repair if it is proven to be caused by the cartridge. In the very unlikely event that a cartridge is faulty and causes damage, our comprehensive warranty will cover both the cartridge and printer.

New-build compatible cartridges are mainly imported from China and do not contain recycled parts, therefore they are not as environmentally friendly. With new-build compatible cartridges there is also the risk of patent infringements since the original printer manufacturers produce their cartridges inclusive of copyrights. This also means that some of the new-built cartridges look different to the original and might not sit within the printer very well.